CLIENT CONCIERGE

Contact Us

Have questions about sizing, bespoke orders, or delivery status? Our dedicated concierge is at your service.

DIRECT ASSISTANCE

Connect with Our Atelier

Whether you need styling guidance, sizing consultations, or order tracking, our team answers with care and discretion.

Atelier & Studio Road 3, Arambag R/A, Mirpur, Dhaka
Client Hotline & WhatsApp +880 1973-390328
Concierge Email nomaclothingbd@gmail.com
Service Hours Saturday – Thursday: 10:00 AM – 10:00 PM (BST)
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Send an Inquiry

Fill out the form below and our team will respond within 24 hours.

COMMON INQUIRIES

Frequently Asked Questions

How fast is delivery within Bangladesh?

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We deliver within 24–48 hours inside Dhaka (delivery charge ৳ 80). For deliveries outside Dhaka, transit time is usually 2–4 business days via registered courier (delivery charge ৳ 130).

What payment methods do you accept?

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We accept Cash on Delivery (COD) nationwide, bKash, Nagad, Visa, MasterCard, and American Express with 256-bit encrypted checkout.

How do I choose the right oversized fit?

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Our tees feature an authentic drop-shoulder oversized cut. If you want the designed relaxed drape shown on our models, order your standard size. If you prefer a fitted traditional look, select one size down. Check our Size Guide for exact chest measurements.

What is your exchange policy?

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We provide a hassle-free 7-day exchange window for sizing issues or defects. Simply reach out to our WhatsApp concierge with your invoice number.
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